Course curriculum

  • 1

    How modern workplaces communicate

    • An introduction

    • Channel-based chat

    • Virtual meetings

    • Is email dead?
  • 2

    How modern workplaces collaborate

    • An Introduction

    • Collaborative projects

    • OPTIONAL CHALLENGE | Use Trello for your to-do list

    • Collaborative documents

    • OPTIONAL CHALLENGE | Try out a collaborative Google doc

  • 3

    How modern workplaces manage teams

    • Introduction

    • Team productivity

    • Team capacity
  • 4

    How modern workplaces manage customers

    • Introduction

    • Customer support

    • Chatbots
  • 5

    How modern workplaces learn

    • Introduction

    • Interactive video

    • Learning curation

    • OPTIONAL CHALLENGE | Become a learning curator

    • Check out some interactive videos

    • Knowledge capture and creation